Windows 8.1, black screen with movable cursor

Here’s the scenario, morning wake up and find out my Windows 8.1 is displaying a black screen upon boot, no login screen, but a movable white cursor, random clicks will display the small loading icons?

Problem :

  1. Black screen upon boot, movable cursor.
  2. Unable to display the Windows login screen.

Detail :

  1. Windows 8.1 64 bits on SSD hard disk.
  2. RAM 16G, NVIDIA, with dual display.
  3. Windows in sleep mode overnight.
  4. No program has installed recently.
  5. No abnormal high pitch sound from the computer, means nothing wrong with the hardware.

Try booting in safe mode, and tried a few solutions, but still unable to display the login screen :

  1. Uninstall Antivirus
  2. Uninstall suspected program
  3. Disk check
  4. Replace with a set of working Windows registry
  5. Disabled all start up program
  6. System restore

Solution

Finally, this solution works for me :

Boot into safe mode again, roll back the graphic card driver, restart and login screen is back :)

1. Boot into safe mode.
2. Go to device manager – display adapters – double clicks on the graphic card driver

windows-8-black-screen-1

3. Select “Driver” tab, clicks on the “Roll Back Driver” button.

windows-8-black-screen

P.S My Windows graphic card is rolled back, that’s why it’s disabled and in grey color.

4. Restart, done.

How to boot in safe mode?
Normally, we press F8 upon boot, but SSD is too fast, it may not able to receive your F8 keystroke. To solve it, just restart PC few times, Windows will detect the start up problem and display recovery screen.

Select Advance options -> Windows Startup Settings -> Restart, and the PC will enter into the safe mode selection screen.

Follow up
I believed this is caused by the NVIDIA automatic update during PC in sleep mode. To avoid this problem to happen again, turn off the NVIDIA automatic update feature.

Go NVIDIA control panel -> Help -> updates, select “Preferences” tab, uncheck the “automatically check for updates”.

windows-8-black-screen-2

About the Author

author image
mkyong
Founder of Mkyong.com, love Java and open source stuff. Follow him on Twitter, or befriend him on Facebook or Google Plus. If you like my tutorials, consider make a donation to these charities.

Comments

avatar
4 Comment threads
0 Thread replies
1 Followers
 
Most reacted comment
Hottest comment thread
4 Comment authors
DarkknightterryHimiko715Seth Agee Recent comment authors
newest oldest most voted
Darkknight
Guest
Darkknight

My laptop is Toshiba Intel core i5 ram 4gb and memory 750 windows 8.1 that show me a black screen with movable cursor but when I stay a few munies and I hold ctrl+f4 that show me the normal screen but the pc is so lagging
Help me to fix this problem pleaz Harryup.

terry
Guest
terry

what u can simple do is login then hold ctrl alt del and will show task manager then jus click any running programme and right click it .then select open file location and will show a file on windows explorer on that jus go to yo program files and type windows explorer after u find t double click it and boom u r in

Himiko715
Guest
Himiko715

I have the same problem only I don’t have NVIDIA only Intel Graphics what should I do?

Seth Agee
Guest
Seth Agee

After I put it into safe mode, I was able to put it into safe mode but after I logged in, I wasn’t able to click anything! help!